Privacy policy

Your personal information deserves protection and we take this very seriously. Our policy is to keep the personal information we receive from our website(s) confidential and used solely for internal purposes. You can visit aromacrystal.com (the"website") without registering or providing any personal information. Please take time to read our conditions of use as well.

Collection of Data

1. You will be asked to provide personal information if:
2. You would like to make a purchase. The personal information requested is necessary to process your order.
3. You choose to complete the "contact us" form. The personal information requested is necessary for contacting you in return.
4. You choose to submit a testimonial. You may need to provide your name and e-mail address in order to submit a testimonial. Testimonials may be placed on the website where they are accessible to all site visitors. Testimonials are posted along with the first name and province that have been provided with the testimonial. If you wish to submit a testimonial and would like to remain anonymous, please state so along with your submission. Aroma Crystal Therapy Ltd. reserves the right to omit any testimonial that is deemed, at its discretion, to be offensive, illegal or inappropriate in any way for the website.
5. Providing us with any personal information is your choice. Please note that your e-mail address, user name, or other submissions may contain your real name or other personally identifiable information, but will not be provided or posted for any external purpose. As with most websites, general information may be automatically received by our server and contained in our server log files, such as your IP address and cookie information. We may set and use cookies to enhance your user experience on the website, such as retaining your personal settings and helping us improve our site's functionality for our customers.
6. Aroma Crystal Therapy may provide links to other websites. If you choose to use links that appear on our site you are advised to read the privacy policies that appear on those sites. Our policy does not apply to other entities that we do not own or control.

How does Aroma Crystal Therapy protect your personal information?

AROMA CRYSTAL THERAPY uses Secure Socket Layers (SSL) which is one of today's most advanced security systems. SSL encrypts all information provided by the customer prior to sending it through to our secure server. Only once it has reached the AROMA CRYSTAL THERAPY server is the information decrypted.

How does Aroma Crystal Therapy protect my payment information?

1. For your protection, you will be required to enter your credit card information each time you wish to complete a purchase.
2. Your Credit Card information will not be retained in our server system once your transaction has been completed.
3. Your shipped package will not contain a receipt stating your full payment information.

Does Aroma Crystal Therapy disclose personal customer information to any third parties?

1. Aroma Crystal Therapy has contracts with certain trusted companies to act on our behalf by performing functions such as fulfilling orders and delivering packages. These companies are provided with only the information required to perform their specific function in the process, and may not use such information for any other purposes. These companies are bound by contract not to use your information for any other purposes.
2. Aroma Crystal Therapy reserves the right to co-operate with local, provincial & national authorities in any investigation requiring either personal information, or reports about lawful or unlawful user activities on the website.
3. Aroma Crystal Therapy reserves the right to change its privacy policy at any time. We also reserve the right to disclose any information in an individual's account:
   1. To satisfy any law, regulation or government request;
   2. if such disclosure is necessary or appropriate to site operation; or
   3. to protect the rights or property of aromacrystal.com and it's users, sponsors, providers, licencors or merchants.

Changes to Private Policy

Aroma Crystal Therapy may decide to make changes to the Privacy Policy in the future. We will notify you of any substantial changes to this policy, either by posting a prominent announcement on our site and/or by e-mailing an announcement to you.

If you have any questions or concerns, please send us a detailed message to info@aromacrystal.com, or contact us toll free at 1.877.537.9211.